Welcome to the Marvel Heroes forums! Stay awhile and listen…
The Marvel Heroes forums are a service for players and game creators to exchange news, knowledge and ideas in a secure, friendly environment.
The forums team is present 24/7 to help protect forum users from abuse, trolls and spambots, as well as coordinate feedback, bug reports and requests to and from the development team.
One of the major features of the forums is direct communication to the game design team. The entire team reviews the forums and there are often 100 or more posts by team members on many days of the week.
When posting a fresh thread, please use a clear title that is easy to understand. This will help forum staff channel the feedback to the right people as soon as possible. Use “Bug:” in the title if you are reporting a bug of any kind.
There are forum sections for every hero and each type of bug report. It’s important to post bugs/technical problems in those forums so the respective designers or support staff can immediately review the posts during their daily reviews.
Try not to use all caps or people’s names in thread titles, to keep things easier to parse and manage.
Forum staff will adjust thread titles to match these guidelines and move them to the correct forum section as soon as possible, but it’s more efficient to do that from the start, when starting a fresh thread.
Forum members have a very high level of flexibility for forum signatures. Make them cool, creative and respectful. Try to keep them to about 5 lines or less of vertical space.
There are a lot of good examples of signatures on the forums; check them out to help you decide what you want for yourself. You can edit your signatures using the “Account Options” button (shaped like a gear at the top of the page).
Since the purpose of the forums is to exchange news, knowledge and ideas in a secure, friendly environment – it’s important to stay constructive. Even if you’re having a bad day or completely disagree with something by another poster, we have to keep the environment safe and reasonably polite for everyone.
Sharing ideas and opinions shouldn’t be combined with attacks or “calls outs” of any human being, group or company. If you have an issues with another forum member, send a message to a forum staff member who will help resolve the situation. Complaints and constructive about any aspect of the game is absolutely allowed and appreciated in a constructive, respectful and reasonable manner.
Posts can be flagged is abusive and will alert a forum staff member to review the post and work with the poster if it violates the code of conduct. Please don’t use these flags for revenge against another poster, that’s not their purpose.
Many families play Marvel Heroes together. Please don’t use profanity.
Please don’t repost data-mined or spoiler material. Usually, it’s not a big deal, but it may be a sensitive licensing issue, so it’s best to avoid it altogether.
The Marvel Herores forums try to maintain reasonable, “troll free” environment. Normally trolls are just frustrated people who want to vent, so forum staff will do their best to help them find a more constructive way to post. If a player is reported repeatedly for abuse or trolling, they will be assigned a troll flag in the forum software and their posts will be put into limbo (invisible) until the troll flag is removed after a period of “troll-free” time.
Everyone probably knows what trolling is, it’s easy to spot. Here’s a good summary from Wikipedia: “In Internet slang, a troll is a person who sows discord on the Internet by starting arguments or upsetting people, by posting inflammatory, extraneous, or off-topic messages in an online community (such as a forum, chat room, or blog), either accidentally or with the deliberate intent of provoking readers into an emotional response or of otherwise disrupting normal on-topic.”
Source: Wikipedia Entry for Trolling
You can use the “Flag” button to report a post that is violating the spirit of this troll-free philosophy. Forum staff will review and take reasonable steps to correct the problem.
Disagreeing with a post does not hurt another user in any way, use that as a simple expression of your opinion.
In the event a player violates the code of conduct, they will usually receive a warning message using one of these categories:
1.(a) Spamming, bumping threads repeatedly, posting spoilers, or mild language. (minor)
2.(a) Abusive, rude or trolling behavior. Wikipedia Entry for Trolling (major)
2.(b) Attacking, insulting, calling out or threatening any human being, group or company. (major)
2.(c) Excessive profanity, advertising bots, repeated minor offenses. (major)
Other Tips and Notes
Before posting, you may wish to use the green search bar to see if your topic or question already has a dedicated thread.
Please don’t post on alt accounts or try to circumvent the system. Everyone is pretty reasonable and forgiving, so it’s better to just work through an issue with forum staff, they are very understanding.
Code of Conduct Obligatory Stuff
The use of the Marvel Heroes Forums constitutes acceptance of this Code of Conduct.
Membership and participation in these forums is a privilege and not a right. The forum staff reserve the right to remove forum privileges for those who repeatedly violate the code of conduct or harm/threaten other forum members in any way.
The Marvel Heroes forum staff has the right to modify and apply the Code of Conduct at their discretion at any time.