NCSoft security troubles summed up

We received some feedback on this particular post and I wanted to clarify a few things concerning NCWest security.

There are discussions on Aion Source forums and other Aion related forums and websites about the recent wave of hacked game accounts by the gold selling companies and what NCSoft is doing about it. There is a vocal group of people on these sites and forums blaming NCSoft for having their accounts hacked (or their friends’ accounts hacked). In one of these I came across the strip published below and found it to be very humorous. Here’s why. I find it absolutely ridiculous that it would be possible in any way to have the security so severely breached in a multi-million dollar company like NCSoft. That’s why I posted it under the humor category.

In theory there would be two points of entry for hackers to access your account data. In theory they could hack into NCSoft’s site and get the data from there. Without going into much detail I find this idea so ridiculous it amuses me. I’ve been in much smaller companies than NCSoft and that idea would be ridiculous even there.

The other point of entry are players themselves. They download something onto their computer, visit a site promising them easy leveling, browse an “underground forum” promising them inside secrets of the game or click a link in an email that looks like it comes from some official source. What you get is a program or a Trojan that keylogs you and gets your private information. To paraphrase Tamat, in almost all cases the reason for compromised accounts is RMT related activity initiated by the players themselves.

Occam’s razor (the simplest explanation or strategy tends to be the best one) guides us to one simple conclusion:

There are no security breaches in NCSoft and they are certainly working very hard to prevent one from ever happening.

I would suggest you all rather read Scott Jennings’ article that describes the steps you can take to protect your computer and account from being compromised.

We, at Aion Life, will also try and join the fight against RMT in our own way. We hope we’ll be able to make some sort of announcement concerning this in the next 10 days.


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